"Learn how to feel comfortable selling over

the telephone so that you become a

sales generating machine!"

CLICK HERE FOR 20 FREE SALES RECORDINGS & DOWNLOADS

Overview

Selling on the telephone is a lot harder than face to face selling so it pays to make sure that you have the very latest techniques and strategies to become a "robo-salesperson" when making outgoing or receiving incoming calls!

This course will teach you specific knowledge and skills for telephone selling.

The course covers: how to sell on incoming and outgoing calls, how to cross and up sell when taking orders, how to make cold calls, and general telephone etiquette

Who Will Benefit From The Course?

• Call centre staff responsible for making sales
• Telesales operators
• Salespeople who have to use the telephone a lot to call clients

What Will You Gain From the Course?

• Handle difficult objections and skepticism over the phone
• Learn how to get to that "YES"
• Learn telephone sales models
• Learn how to plan out your calls before you make them
• Understand the difference techniques required for telephone versus face-to-face selling
• Understand the importance of voice tone and words in telephone sales
• Learn consultative techniques instead of pitching products
• Learn how to build up effortless rapport
• Learn how to build up trust
• Differentiate your product and company from the rest
• Get away from telling and learn how to concentrate on selling
• Determine opportunity areas for adding value to a customer’s business

Would You Like To Make An Enquiry Or Ask A Question?

Call us for FREE on 0800 849 6732

Email us at enquiries@m-t-d.co.uk

Complete our online form

What Makes MTD Different From The Rest?

Reason # 1

We Will Design And Deliver A Custom Designed Solution Centred Around Your Training Needs And Requirements At No Additional Cost To You.

Reason # 2

Our Courses Are Rated 9.2 Out Of 10 On Our Feedback Forms And 100% Of Our Clients Say That They Would Use Us Again - Your Staff Will Be In Safe Hands!

Reason # 3

We Supply Only The Very Best Trainers For Your Event. We Will Select The Trainer That Has The Highest Skill Level And Experience Relative To Your Requirements. Our Trainers Are Specialists In Their Fields - This Means That Your Staff Receive The Very Highest Standards Of Training Content And Delivery.

Reason # 4

Every Manager That Attends A Course Run By MTD Will Receive Unlimited

Post-Course Email & Telephone Support Whilst They Are Implementing The Techniques And Strategies That They Have Covered On The Course. After All, That's When The Real Work Starts!

Reason # 5

We Offer You Great Value For Money. Our courses start from as little as £695 per day for in-house training. This provides incredible value for money especially when you bear in mind that the cost includes:

• All of the preparation time required in order to gather your requirements and to get an understanding of your training needs.

• The time and expertise required to design and develop your bespoke course

• The delivery of your event by a highly experienced and specialised trainer

• Top quality course materials, manuals, handouts, assessments etc

• Lifetime unlimited email and telephone support after the course

• Providing feedback on the success of the event and on individual training development needs

• Course certificates

Reason # 6

Our Delivery Methods Will Ensure That Your Event Is A Success Or We Will Refund Your Money In Full

Reason # 7

We Provide Flexible Solutions For Your Training Needs. Whether It Be Through A Course, One On One Coaching Or A Management Development Programme, We Can Design A Tailor Made Solution To Exceed Your Expectations