1-Day Advanced Management Skills Open Course
Crowne Plaza - Heathrow

17th November 2010

Learn The Skills, Behaviours & Strategies That Will Take Your Managerial & Leadership Skills To The Next Level

Course Overview

Our “Advanced Management Skills" workshop will provide you with the skill-sets and characteristics to become better than you had ever perceived you could be.

Being a ‘great’ manager cannot guarantee success these days – only by being the best of the best will you make an impact on your department, your company and your industry.

After this one-day workshop, you will go back to the workplace with a toolbox full of advanced management skills that you can use to build your success in managing yourself and others.

Who Will Benefit From The Course?

This course will benefit anyone who would like to inspire themselves and their teams to higher performance, in particular:

• Supervisors
• Team Leaders
• Sales Managers
• HR Professionals
• Project Managers
• Change Managers
• Experienced Managers
• Anyone who has attended our Essential Management Skills course

With The Help Of This Course Delegates Will Be Able To:

• Know their own style and how it impacts on others
• Create a Personal Skill-Set that will set them apart
• Apply their Emotional Intelligence
• Communicate elegantly and effectively
• Build a motivated and inspired team of people
• Develop a plan to create ongoing success
  

Comments From Previous Open Courses

Read about what our delegates have to say...

"Thanks for the course, it was great. Rest assured, I wouldn't have any problems recommending the course to my fellow managers. I found it extremely useful and thought provoking and thought Mark was a great facilitator and tutor"

Garry Cochrane - Account Manager - Fine Ltd

"There were no switch off spells as the course was excellent. The presentation style was both friendly and humourous. I now have a method of structuring my management style and have a great understanding that different people need to be motivated in different ways"

Bakhtiar Hanan - Head Of Buying - Videogames - Toys R Us

"The sections on coaching and managing conflict were excellent. The module enabled me to learn how to develop my team members and also work on my weaknesses as a leader.The course met my needs completely"

Julie Parris - Team Leader - Pfizer Ltd

"I found the whole course to be very interesting indeed. I can now approach my staff with confidence in a way that will work! The course was very useful and Mark (the trainer) was informative, open and approachable"

Simon Harper - Head of Design - Maritz Ltd

"The course was really helpful. I had never done any coaching before but I can certainly see the benefits of it. The trainer used effective ways to communicate with the group and was easy to talk to. Thanks!"

Sarah Jones - Sales Office Supervisor - Roland UK Ltd

"Mark made the course specific to the group's individual issues which was just great.It gave me a lot of food for thought with how to motivate and utilise my staff more effectively"

Birgit Schalow - Helpdesk Supervisor - NEC Europe

"10 out of 10! The course was just excellent! Mark created a great learning environment"

Jon Hulbert - IT Systems Delivery Manager - Maritz Ltd

"This course was very beneficial indeed. I thought every aspect of the course was excellent. Mark was very knowledgeable about the subjects and he had excellent communication and presentation skills. Thanks again!"

Richard Stannard - Submissions Team Leader - Pfizer Ltd

"A great course. The content around motivation and building high performing teams left me with a set of skills that I can actually use in the office! I also loved the working and the communication of the group as a whole"

Lee Hewitt - Retail Sales Manager - Johnson & Johnson

"I really got a lot out of the course. I particularly liked finding out and understanding why people behave the way they do, peoples learning styles and also finding out my own traits. Mark was a very effective, knowledgeable and interesting communicator"

Ronnie Huda - Product Specialist - Roland UK Ltd

"I have now got some tools to help me with giving feedback to my staff. This course was helpful. Mark had a good all round knowledge of the subject and was very experienced with the reasoning. He gave great examples which made everything meaningful to the real world"

Kevin Tetley - Technical Manager - C Pastas Ltd

"It was great to find out my own current managerial style through the assessment we completed and what that meant to the way I lead my team. I enjoyed all of the course very much"

Carol Clare - Accounts & Budgeting Manager

- Thomas's London Day Schools

"The course gave me an essential insight into all the aspects of managing and leading people. I will use all of the techniques! Mark was a great man. He was doing his job with passion and he was born to do it! I also found the venue and facilities to be really amazing . Everything was taken care of - it was elegant, clean and the service was great. I would recommend this course to everyone"

Katarzyna Gregula - Manager Shift Assistant - Sonoco

"I will definitely be able to take this information back which will help me in various situations. Mark was clear, precise and was entertaining. He made the course very enjoyable. It was a very good venue and the facilities were excellent with the food being great. I also stayed at the hotel and the service was excellent"

June Higgins - Office Administrator - Fluidpower SPX

"The course was very useful and will suggest that others at work would benefit from being on this course as well. Mark was approachable, listened and made everyone at ease"

Elaine O'Brien - Regional Manager - Benchmark Retail Services

"It was very helpful and will give me the right direction. Mark was a very interesting person and looked like he was a mind reader!"

Subhash Kotecha - Regional Sales Manager - Veetee Rice

"The course will be of great benefit and use to me. I learned a lot from it. The facilitation was very good. 10 out of 10 all round!"

Laura Peacock - Senior Team Leader - Ask Alix

"The Essential Management Skills course was just great. It was very beneficial and Mark was knowledgeable, friendly and the course very enjoyable. Well done Mark :-)"

Debs Saunders - Senior Team Leader - Ask Alix

"The course has helped me on the decisions as to which role to fulfil within my company. Mark was very enthusiastic about the course and his knowledge and ability to communicate the course made the two days enjoyable and beneficial"

Andy Sumner - Head Of Projects - Toomeys Ltd

"It was a useful course. It helped to reinforce some ideas that were gathering dust and some new ideas to help be successful. Mark was very knowledgeable and easy to approach. Overall, the venue was excellent"

Harsad Chikhlia - General Manager - BVM Medical

"Mark was excellent. He had fantastic energy and enthusiasm. The course overall was very useful and supplied practical solutions and theories to take away with you as well as increasing personal awareness"

Nicola Breeze - Marketing & Communications Manager

Factors & Discounters Association

Booking Information

To make a booking please download our booking form and fill out the details and then email it to enquiries@m-t-d.co.uk. We will then confirm the booking through email and then post out the joining instructions and invoice.

Your Course Leader

Location:

Crowne Plaza Heathrow

Stockley Road, UB7 9NA

2 minutes off Junction 15 of the M25

(click above for location details)

CLICK HERE TO DOWNLOAD THE COURSE DETAILS

Date:

17th November 2010

Start/Finish Times:

Course Fee:

£349 + vat

Included Within The Registration Fee:

• Course Manual
• Course Materials
• Course Certificate
• Breakfast Bars/Croissants
• Buffet Lunch
• Servings Of Tea and Coffee Throughout The Day
• Unlimited email and telephone support from your trainer after the course
  

Booking Information

To make a booking please download our booking form and fill out the details and then email it to enquiries@m-t-d.co.uk. We will then confirm the booking through email and then post out the joining instructions and invoice.