Essential Management Skills 26-27 February 07

Sylvia Eugster

Demurrage/Claims Manager

What part of the training did you find most beneficial and why?

Motivation Skills

Communication

Leadership/Coaching

What do you think you are going to be able to do ''better'' as a result of this course?

Delegate and Communicate

Identify people's Motivation

Was the course content: (1 being the highest)

Helpful to your job - 1

Relevant to your needs - 2

Presented at the right pace -1

Pitched at the right level  - 1

On a scale of 1-10 (10 being highest) what rating would you give the quality of your trainer for:

Knowledge of the subject - 9

Presentation skills - 9

Helpfulness - 9

Variety in techniques used to deliver the training - 8

Please give some overall feedback about your trainer:

Inspiring character, who reassures us because he really knows his stuff and enjoys giving the training.

Were there any areas of the course that you particularly disliked?

No

Overall, did you enjoy the course and find it beneficial? If yes, please state the reasons.  If no, please tell us why.

Totally relevant to present and future jobs, an eye-opener to certain issues,

Allows practical application of learnings.

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