"Learn about different cultures and how to

act and behave with different cultures

in the working environment"

Our bespoke cultural training courses can be designed to meet your exact requirements.

We have a number of cultural training experts who have extensive knowledge in multi cultural team working, sales, negotiation, presentations, customs, way of life and business protocol.

Contents could include:

• Improve the awareness of cultural values and how these compare with people from other cultures
• How to communicate effectively and how to overcome language barriers
• Techniques and strategies to improve the understanding of organisational and cultural differences
• Seeing the world through other peoples eyes - Looking at how teams operate from other cultural perspectives - how meetings are run, the role of a manager, effective and preferred methods of communication etc
• How to effectively negotiate with people from different cultures
• How to build up effective networks and relationships with others
• To provide tips, techniques and strategies to understand and adopt business and social etiquette
• How to handle questions during negotitations, sales and presentations in a multi-cultural context
• How to encourage non-native speakers to communicate more effectively

Example Of  A Recent Cultural Awareness Course We Have Run:

The Requirement - 1 Day Cultural Awareness Training Day

As a leading international branded goods company, Beiersdorf focusses its brands on the wishes and needs of their consumers. They concentrate all their efforts on the development and care of their strong brands: NIVEA, 8x4, atrix, Eucerin, Labello, la prairie, JUVENA, FUTURO, Florena, Hansaplast, Elastoplast and tesa.

Beiersdorf – that means 16,500 employees worldwide. It is their dedication and their know-how that ensure Beiersdorf will continue utilizing its growth potential to the fullest.

Many of the UK based managers have to conduct sales and management meetings on foreign soil especially within their German, Polish and Russian offices.

MTD were asked to conduct a one day cultural awareness training day for managers who visit those three countries on a regular basis so that they get to know the local customs and ways of working.

The Solution

We developed the workshop for employees who were required to work abroad and who need to be aware of the cultural differences and ways of working so that they could maximise their performance and settle in as quickly as possible.

The content included:

• Understand the cultural complexities of business and social protocol
• Increase awareness of how cultural perspectives affect behaviour
• Examine communication styles
• Build skills for more effective communication
• Develop strategies for negotiating across cultures
• Examine cultural variables that influence behaviour
• Acquire practical tips, tools and strategies
• Pre-departure orientation
  - Identify fundamental differences between cultures
  - Learn strategies for overcoming communication barriers
  - Develop survival skills
  - Recognise and solve intercultural difficulties
  - Understand the many facets of cultural adaptation
• Question and answer session (All of your concerns and questions answered!)

Would You Like To Make An Enquiry Or Ask A Question?

Call us for FREE on 0800 849 6732

Email us at enquiries@m-t-d.co.uk

Complete our online form

What Makes MTD Different From The Rest?

Reason # 1

We Will Design And Deliver A Custom Designed Solution Centred Around Your Training Needs And Requirements At No Additional Cost To You.

Reason # 2

Our Courses Are Rated 9.2 Out Of 10 On Our Feedback Forms And 100% Of Our Clients Say That They Would Use Us Again - Your Staff Will Be In Safe Hands!

Reason # 3

We Supply Only The Very Best Trainers For Your Event. We Will Select The Trainer That Has The Highest Skill Level And Experience Relative To Your Requirements. Our Trainers Are Specialists In Their Fields - This Means That Your Staff Receive The Very Highest Standards Of Training Content And Delivery.

Reason # 4

Every Manager That Attends A Course Run By MTD Will Receive Unlimited

Post-Course Email & Telephone Support Whilst They Are Implementing The Techniques And Strategies That They Have Covered On The Course. After All, That's When The Real Work Starts!

Reason # 5

We Offer You Great Value For Money. Our courses start from as little as £695 per day for in-house training. This provides incredible value for money especially when you bear in mind that the cost includes:

• All of the preparation time required in order to gather your requirements and to get an understanding of your training needs.

• The time and expertise required to design and develop your bespoke course

• The delivery of your event by a highly experienced and specialised trainer

• Top quality course materials, manuals, handouts, assessments etc

• Lifetime unlimited email and telephone support after the course

• Providing feedback on the success of the event and on individual training development needs

• Course certificates

Reason # 6

Our Delivery Methods Will Ensure That Your Event Is A Success Or We Will Refund Your Money In Full

Reason # 7

We Provide Flexible Solutions For Your Training Needs. Whether It Be Through A Course, One On One Coaching Or A Management Development Programme, We Can Design A Tailor Made Solution To Exceed Your Expectations