There are few situations that cause more angst and frustration than having to deal with another person’s anger. Whatever the reason, when another person is angry, they rarely think straight, as emotions are running strong and can have an over-bearing control over the things said and done.

What can you do when someone else is displaying anger? Here are some tips to help.

First, be absolutely clear on what the problem is.

Whether the question is about how to deal with an angry colleague or with an angry boss, the first step is to recognise the problem. The most common mistake made by most people, when it comes to dealing with anger, is playing the blame game. Sadly, this only adds fuel to the fire and the person fails to see the problem. So, recognising the problem as a genuine one, which needs to be treated is very important for treating it.

Then, Confront the Problem
The next phase of how to deal with an angry person, is confrontation. Now that you have taken notice of the issue, you need to confront the other person about it as well. Keeping it to yourself and treating it without telling the other person, will not help. Communication plays a key role in treating the problem. Thus,  listening to what they have to say is an important part of this treatment. Make a mental note of triggers that cause bouts of anger. The triggers may be small or big in nature. They may seem insignificant to you. However, you need to understand the problems from the other person’s point of view to treat it once and for all.

Now, Focus on Solving the Problem 

Once you know what the triggers are, solving the problems becomes much more organised. It is easier to design a methodical approach to solve the problem and most importantly it helps you and the person being treated, keep a track of the progress.  Instead of fighting and getting angry over trigger points it’s necessary that you look for ways to solve them instead. This way the trigger is eliminated and its frequency of recurring is also reduced. Once the person learns the benefits of problem solving, the energy spent in getting angry is then diverted to look for solutions.

Now, Be Supportive

Accepting the problem is a huge step on the person’s part. Plus, accepting your help does take a lot of mental mending too. At this point, the person needs your support to get over this problem. So, appreciate small changes and reward them with little trinkets and compliments. Harshly punishing the person will only backfire and make the person lose belief in himself.

While learning how to deal with an angry person, it is important to understand that the person may not be aware of his problem. So, such people need extra care and attention. Avoiding triggers is no way of dealing with the problem, as they are always of a recurring nature. Confrontation is the only method to solve impending issues that aggravate the mind and brain and make one angry. Stifling or ignoring only worsens the situation.

Keep aware of what the anger from the other person is telling you. Deal with those situations using these tips and see if there is a different outcome.

Thanks again

Sean

Sean McPheat
Managing Director
MTD Management Course

Click below for a:
FREE email course “Improve Your Management Skills”

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Anger is a natural human reaction to a difficult situation. Humans use anger to convey a change in attitude and to signal others to modify their behavior or suffer the consequences, whether that consequence be in the form violence, loss of job, or some other punishment.

Unfortunately, many people aren’t able to control their anger and let it get out of control. They don’t properly convey their feelings and usually end up hurting themselves as well as others. Here are a few more anger management techniques you can use when you start to feel out of control.

Sit down and have a conversation with yourself. Find a place where you can sit down and tell yourself “I am angry right now because…” and fill in the blank. You can do this alone in order to get control of your feelings or you can use it as an opportunity to start a conversation with the person you feel caused your anger. Just remember – no yelling!

Meditation is a highly recommended stress reliever. Meditation gives people the opportunity to clear their minds and refocus on the task at hand. You’ll be able to revisit any situation without the negative feelings you had initially. You can take a class on meditation or even find a video or recording to guide yourself at home.

Find a reason to laugh. Laughter is, after all, the best medicine. Keep a funny book, picture, recording, or video saved in a place where you can access it at all times. When you feel angry, whip out your favorite funny piece and have a good laugh. It’ll give you a chance to rebalance yourself while diffusing some of your anger.

Remember, while anger is natural, it can be controlled. As a manager, courses in dealing with conflict or being assertive may also teach you new ways to control your anger in a difficult situation. In the end, though, be sure that you never let your anger get the best of you, either at home or at work!

Thanks again,
Sean

Sean McPheat
Managing Director
MTD Management Training

Click below for a:
Free email course “Improve your Management Skills”