we offer all types of management training  
Home I About Us I Our ClientsI Case StudiesI  Make An EnquiryI Course Examples

Archive for August, 2010

Applying the Kaizen Model

The Kaizen model of continuous improvement originated in Japan and has been used as a management concept for incremental, or gradual/continual, change or improvement. It has been a way of life for Japanese people for centuries and can be applied to key elements of business like quality, effort, employee involvement, change initiatives and communication.

The emphasis is on gradual improvement, built on a foundation of strategic initiatives that create specific and measurable benefits to the business. It’s evolutionary rather than revolutionary, and is best applied in incremental change situations over the long-term.

How do you get your team to buy in to the Kaizen concept?

Firstly, gain agreement that small changes would be advantageous to the working climate. It will have greater backing if all recognise the need for growth.

Ascertain how you could perform as a team if everyone was willing to commit to improvement. Don’t expect or demand overnight radical change…gain their agreement that small, specific improvements will be easier and more effectively implemented than larger, more global ones.

Decide how the team can measure the effectiveness of any new initiative. This will help gain ownership of any changes that can be made.

Commit to the changes yourself, so you set the example of what’s expected. Team members are more likely to commit if they see you championing the concept.

Create short-term wins that will help the team see successes quickly and frequently. Feedback of these wins will create a motivational environment.

Communicate the results and share the benefits. You’ll cement the commitment and drive the momentum forward to continue.

It’s always going to be easier for someone to aim for a 5% improvement over 3 months, than a 20% improvement over a year, so the Kaizen concept of continuous and frequent improvements will provide you with an easier acceptance level from your team. And that can only be good for morale and confidence!

Thanks again

Sean

Sean McPheat
Managing Director
MTD Manager Training

Click below for a:
Free email course “Improve your Management Skills”


Category: Continuous Improvement | Tags: , , ,

Managing Difficult Situations

Management is a key position within any business, and can be a very rewarding role to play. It’s not always plain sailing, though, and you sometimes have to deal with people who cause difficult situations for you.

For example, you may be in a situation where you find it difficult to deal with a team member. This can be caused by many reasons, including differences in positions and interests, motivations, personality styles, perceptions, cultural backgrounds, experience and many others.

Here are some questions you may like to consider to isolate the source of these differences and help you consider a way to deal with them:

How is your perception of the situation different from the other person?

How might their motivations differ from yours?

What do you find difficult about the other person’s style?

Does the other person’s communication style differ from yours?

What is the other person’s interest in this matter?

Are they taking a position that you find hard to deal with?

What experience or background does the person have that might be influencing they way they consider the situation?

Are other people involved in the situation, whose views you may have to consider?

Having answered those questions, what conclusions can you come to about the source of the difficulty?

The answers to these questions will give you a clear view as to why the difficulties are occurring in the first place, and give you a firm foundation on which to build a solution-focused conversation.

Thanks again

Sean

Sean McPheat
Managing Director
MTD Management Course

Click below for a:
FREE email course “Improve Your Management Skills”




SUBSCRIBE



SUBSCRIBE VIA EMAIL

FREE MANAGEMENT

SKILLS EMAIL COURSE

Please enter your details
below to download

(Delivered straight to your

inbox within 10 seconds!)

Name

 

Management Training and Development Ltd.
© Management Training and Development Ltd. All Rights Reserved