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Archive for May, 2008

What To Put In A Development Plan

Posted in Development Plans

In this blog I am going to cover a subject that is close to many of our hearts!

………the Development Plan!

Yes, we have set our objectives and now it is time to put together a development plan of the activities and skills that we need to improve upon and how we can achieve them
throughout the next review period……and that’s when a lot of our minds go blank!

Sure we know what skills we need help on and what we need to improve but HOW is the question!

Many managers just think that by placing you on a course that it will do the trick - believe me I have seen many people attend our public open courses who were "TOLD" that they needed to attend by their manager!

Whilst management training is my livelihood and it keeps my wife in GUCCI and PRADA (she wishes! well, ok,  Marks and Spencers and Next then!) there are other ways to help your development.

Training is an excellent vehicle to learn new skills in a safe environment, there is simply no other activity to match it - but I would say that wouldn’t I!

But what I am saying is that attending a training course is not the be all and end all of your development.

Next time when you are putting your development plan together, sure, include training courses in there but also think of some of these development activities that you could include as well:

Coaching (internal and external)
CD Roms
Computer Based Training (CBT)
Role Plays
Observation
Simulations
Feedback from others
Shadowing
Mentoring from others at least 2 positions higher than you are
Books
Action Learning Sets
Questionnaires
Leadership & Management development programmes
Taking on roles within your team
Taking some of your managers work on
Team building days
Cross training
Multi skilling
Job rotation
Job swapping

I hope this helps you?

Sean

MTD Training - The Management Training Company

Posted: May 8th, 2008 | | Email Post | Add comment

I Need To Delegate More!

Posted in Delegation Skills

Hi there,

I hope you are keeping well?

Here’s an email I received from Don Aston last week about delegation:

"Dear Sean, my problem is that I take on too much and don’t share tasks out across my team. This is through fear of them not doing a good job and I suppose the fear of just asking them to do something - sounds weird doesn’t it? Have you got any pointers as to how I can delegate more of my work?
Thanks again for all of your help.
Donald"

_____________________________________________________

Here are some tips on this:

The Key to Successful Delegation

To enable someone else to do the job for you, you must ensure that:

* they know what you want
* they have the authority to achieve it
* they know how to do it

These all depend upon communicating clearly the nature of  the task, the extent of their discretion, and the sources of relevant information and knowledge

Choosing the Right Tasks to Delegate….

To reduce the risk a manager should select the tasks to be delegated carefully. 

Tasks that should be considered first include:

* routine tasks where progress is measurable
* tasks that can be planned clearly well in advance
* tasks that could be done more effectively by someone
  with specialist skills

Delegate complete jobs.  It is much more satisfying to work on a single task than on many fragments of the task.

You should be very careful when delegating tasks, which have been delegated to you. The person delegating the task has already reduced their direct control and may be very
reluctant to reduce it further.

Don’t delegate only unpleasant tasks.

In order to bring out the best in your subordinates you should offer them a mix of tasks. Conversely, don’t keep all the unpleasant tasks for yourself. It is important not to hold back all the jobs that you personally dislike,  considering it unfair to give these to others.

– and, of course, the best person!

It is also important that you select the right people to do the task.  Ask yourself what skills can they bring to bear on the task.  Will this task require the acquisition of new skills.  What level of support will be required to enable them to so the job?  Try and select people who have expressed an interest in tackling the kind of task you are delegating to them
 
Ensure you set aside sufficient time

Make sure that you set aside sufficient time to actually specify delegated tasks and go through them with the relevant members of staff. Ensure that tasks are not delegated at the last minute, each member of staff have their own responsibilities into which they must find the time for the delegated work. Work delegated at the last minute may not be done properly, if at all.

Explain why the job is done, and what results are expected

When you delegate a job, explain how it fits into the overall picture of what you are trying to achieve.

Ensure that you communicate effectively:

* the results that are needed
* the importance of the job
* the constraints within which it should be carried out
* the deadlines for completion

It is important to stress the results – not necessarily the methods – although this will depend on the stage of development of the individual or team to whom you are delegating.

Offer the appropriate level of support

We have seen from our examination of situational leadership that the appropriate level of support – and direction will vary depending on the situation.  Make sure, however, that the person or team you are delegating to know that you are there to support them – should they require help. 

Delegation does not mean abdication of responsibility….

Agree the necessary follow-up

It is important that you agree some check points to ensure progress of the task in hand is maintained – and that the right results are achieved.  If there are reporting requirements – make those clear to the person you are delegating the task to.  Fix the appropriate review points given the level of experience and expertise of the individual or team.….

But don’t over-control

The appropriate level of control is key – if results are to be achieved successfully and the job done to the right standard.  But over-control can de-motivate – and can lead to poor results – it’s all a matter of getting the right balance….

And please remember that if you or your company ever need any management or sales training please give us a call on 0800 849 6732 or complete our enquiry form at
http://www.m-t-d.co.uk/enquiry.htm

Until then take care of yourself.

Thanks again

Sean
MTD Training

Management Training Company

Posted: May 8th, 2008 | | Email Post | Add comment


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