"Learn how to be more assertive in the workplace,

asking for what you want, when you want it

and how to stand up for yourself"

Course Overview

Being assertive is one of the most important skills that you can have. In your everyday communications at work you need to be assertive when delegating, chairing, negotiating, motivating, selling, leading, disagreeing - you name it!

This 1-day in-house course concentrates on building up your assertiveness skills so no matter what position you hold you can communicate on an even footing and get your point across in a firm, concise and empowering manner.

Who Will Benefit From The Course?

• Anyone who has human interaction at work!

What Will You Gain From the Course?

• Understand the difference between confidence, assertiveness and aggression
• Learn how to become confident in your own abilities and what you say
• Communication skills - questioning, listening, tonality, inflection
• Learn how to read and use body language to your advantage
• Learn the 3 step model for being assertive when communicating
• Learn how to react to and turn around aggressive people
• Learn how to say NO to additional work
• Learn how to negotiate WIN WIN solutions
• Learn how to compromise on key issues
• Learn how to ask for what you want without feeling uncomfortable
• Learn how to be assertive with your boss and your bosses boss!

Would You Like To Make An Enquiry Or Ask A Question?

Call us for FREE on 0800 849 6732

Email us at enquiries@m-t-d.co.uk

Complete our online form

What Makes MTD Different From The Rest?

Reason # 1

We Will Design And Deliver A Custom Designed Solution Centred Around Your Training Needs And Requirements At No Additional Cost To You.

Reason # 2

Our Courses Are Rated 9.2 Out Of 10 On Our Feedback Forms And 100% Of Our Clients Say That They Would Use Us Again - Your Staff Will Be In Safe Hands!

Reason # 3

We Supply Only The Very Best Trainers For Your Event. We Will Select The Trainer That Has The Highest Skill Level And Experience Relative To Your Requirements. Our Trainers Are Specialists In Their Fields - This Means That Your Staff Receive The Very Highest Standards Of Training Content And Delivery.

Reason # 4

Every Manager That Attends A Course Run By MTD Will Receive Unlimited

Post-Course Email & Telephone Support Whilst They Are Implementing The Techniques And Strategies That They Have Covered On The Course. After All, That's When The Real Work Starts!

Reason # 5

We Offer You Great Value For Money. Our courses start from as little as £695 per day for in-house training. This provides incredible value for money especially when you bear in mind that the cost includes:

• All of the preparation time required in order to gather your requirements and to get an understanding of your training needs.

• The time and expertise required to design and develop your bespoke course

• The delivery of your event by a highly experienced and specialised trainer

• Top quality course materials, manuals, handouts, assessments etc

• Lifetime unlimited email and telephone support after the course

• Providing feedback on the success of the event and on individual training development needs

• Course certificates

Reason # 6

Our Delivery Methods Will Ensure That Your Event Is A Success Or We Will Refund Your Money In Full

Reason # 7

We Provide Flexible Solutions For Your Training Needs. Whether It Be Through A Course, One On One Coaching Or A Management Development Programme, We Can Design A Tailor Made Solution To Exceed Your Expectations